corrad-bp/content/documentation/07-travel-reimbursement-workflow.md
Md Afiq Iskandar 8b44adf06e Revise Travel Reimbursement Workflow Documentation to Enhance Clarity and User Guidance
- Updated the Travel Reimbursement Workflow documentation to focus on user requirements and streamline the content for better understanding.
- Simplified sections to clarify the workflow process, including user roles, submission steps, and approval rules.
- Removed redundant details and reorganized content to improve readability and accessibility for employees, managers, and finance teams.
- Added practical tips and notifications to assist users throughout the reimbursement process.
2025-07-25 12:11:42 +08:00

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Travel Reimbursement Workflow User Requirements

What is This?

This workflow helps employees get reimbursed for travel expenses. It guides you from submitting your claim, through approvals, to receiving your payment.


Who Uses This?

  • Employees: Submit travel claims
  • Managers/Department Heads: Approve claims that exceed limits
  • Finance Team: Processes payments

How the Process Works

1. Employee Submission

  • Fill out the travel reimbursement form with your details, trip info, and expenses.
  • Upload receipts for any expense over RM50.
  • Review the total and check if your claim is within company policy limits.
  • Submit your claim.

2. Automatic Checks

  • The system checks your claim against company policy limits.
  • If your claim is within the limits, it goes straight to Finance for payment.
  • If your claim is over the limits, it will be sent to your manager (or department head/CEO for large or international claims) for approval.

3. Manager/Department Head/CEO Approval (if needed)

  • You will be notified if approval is required.
  • The approver reviews your claim and receipts.
  • They can approve the full amount, approve only up to the policy limit, or reject the claim (with a reason).

4. Finance Processing

  • Once approved, the Finance team checks your documents and processes the payment.
  • You will be notified when payment is made.

What You Need to Prepare

  • Details of your trip (purpose, destination, dates)
  • List of expenses (transport, accommodation, meals, other)
  • Receipts for any expense over RM50

Policy Limits (Maximums)

  • Transportation: RM800 per trip
  • Accommodation: RM300 per night
  • Meals: RM100 per day
  • Total Trip Limit: RM2000 per trip

Approval Rules

  • Under Policy Limit: Auto-approved, goes straight to Finance
  • Over Policy Limit: Needs manager approval
  • Over RM5000: Needs department head approval
  • International Travel: Needs CEO approval

Notifications

  • Youll get notified when:
    • You submit your claim
    • Approval is needed or completed
    • Your claim is paid

Tips for a Smooth Claim

  • Double-check all required fields before submitting
  • Make sure receipts are clear and in PDF, JPG, or PNG format
  • If your claim is delayed, check your notifications or contact your manager

This workflow is designed to make travel reimbursement easy, fast, and fair for everyone.