corrad-bp/content/documentation/05-process-management.md
Md Afiq Iskandar e4548647b5 Update Documentation and Configuration for Corrad ProcessMaker
- Added comprehensive documentation covering key features, user guides, and best practices for the Corrad ProcessMaker platform.
- Introduced new API endpoints for serving documentation files dynamically.
- Enhanced the navigation structure to include a dedicated documentation section for improved accessibility.
- Updated the Nuxt configuration to optimize the development environment and ensure proper handling of dependencies.
- Included new dependencies in package.json to support documentation rendering and processing.
- Improved the user interface for the documentation page, enhancing the overall user experience.
2025-07-24 17:17:11 +08:00

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Process Management

Table of Contents

  1. Accessing Process Management
  2. Process Dashboard
  3. Managing Processes
  4. Process Analytics
  5. Case Management

Accessing Process Management

Step-by-Step Instructions:

  1. Navigate to Process Builder
  2. Click "Manage Processes" in the header
  3. Or use the dashboard overview

Process Dashboard

Overview Metrics

  • Total Processes: Number of all processes in the system
  • Published vs Draft: Count of published and draft processes
  • Active Cases: Currently running process instances
  • Performance Metrics: Completion rates and average times

Performance Analytics

  • Completion Rates: Percentage of successful process completions
  • Average Times: Time taken to complete processes
  • Success Rates: Overall process success metrics
  • Bottleneck Analysis: Identify slow or problematic steps

Recent Activity

  • Latest Changes: Recent process modifications
  • Recent Executions: Latest process instances
  • User Activity: Most active users and their actions

Quick Actions

  • Create New Process: Start building a new workflow
  • View Active Cases: Monitor currently running processes
  • Access Analytics: View detailed performance reports

Managing Processes

Process List View

  • Search & Filter: Find processes by name, status, or category
  • Status Tracking: Draft, published, archived, deleted
  • Category Organization: HR, Finance, IT, Operations, etc.
  • Sort Options: By name, creation date, last modified

Process Actions

  • Edit: Click "Edit" to open process in Process Builder
  • Duplicate: Click "Duplicate" to create a copy
  • Publish: Click "Publish" to make process available for execution
  • Archive: Click "Archive" to move process to archived status
  • Delete: Click "Delete" and confirm to remove process
  • Export: Click "Export" to download process definition

Process Templates

  • Template Library: Browse pre-built process templates
  • Template Categories: Common business processes
  • Custom Templates: Save your processes as templates
  • Template Import: Import templates from other sources

Process History

  • Version Control: Track all process changes
  • Change Log: Who made changes and when
  • Version Comparison: Compare different versions
  • Rollback: Restore previous versions if needed

Process Analytics

Execution Metrics

  • Number of Cases: Total process instances created
  • Completion Rates: Percentage of completed cases
  • Average Time: Time taken to complete processes
  • Success Rates: Percentage of successful completions

Performance Data

  • Bottleneck Analysis: Identify slow steps in processes
  • User Performance: Track user task completion rates
  • Process Efficiency: Measure process optimization opportunities
  • Resource Utilization: Monitor system and user resources

User Activity

  • Most Active Users: Users with highest task completion rates
  • Task Completion Rates: Individual user performance metrics
  • User Workload: Distribution of tasks across users
  • Performance Trends: Track user performance over time

Trend Analysis

  • Process Usage: Track which processes are used most
  • Time Trends: Analyze process usage over time
  • Seasonal Patterns: Identify recurring patterns
  • Growth Metrics: Track system adoption and usage

Case Management

Active Cases

  • View Running Cases: See currently active process instances
  • Case Details: Individual case information and progress
  • Case Status: Track current status of each case
  • Case Timeline: View chronological case events

Case Actions

  • Assign Tasks: Reassign tasks to different users
  • Suspend Cases: Pause process execution temporarily
  • Resume Cases: Restart suspended processes
  • Cancel Cases: Terminate process execution

Task Management

  • Pending Tasks: View tasks waiting for user action
  • Task Assignment: Assign tasks to specific users
  • Task Notifications: Alert users about new or overdue tasks
  • Task History: Track task completion and performance

Case Monitoring

  • Real-time Updates: Live status updates for active cases
  • Progress Tracking: Monitor case progression through steps
  • Exception Handling: Identify and handle process exceptions
  • Performance Monitoring: Track case completion times

Previous Chapter: Process Builder

Next Chapter: FAQ - Advanced Topics